Well went to dealer, tech suggested to clean the fines area,which I did again, and to also pull the tray out that is in there, and clean the area. Purchased PA pellets from them, fired it back up, noise still there, clanking worse than before, and now the auger or motor squealing so bad after 3 bags that it woke me from sleep, and its at other end of the house. I've had enough. Called dealer, tech was on service call, and is to call me when he returns, so wait and see what happens... I have to say I am very disappointed.... but we won't go there right now....