Review of Whitfield --- Profile 30 -- Freestanding Stove burning Wood Pellets
Installation Type: Wood/Coal - Freestanding into metal Chimney
prior to Nov. 2004*)
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer =
Satisfaction with manufacturer =
Other Information about the Home and Stove
Room Size (Sq ft): 150 | House Size (Sq feet): 3000
Bought in 2000 , Price Paid: 1400
Location : California, MD 20619, USA
Purchased from: Fireplace Retail Store - Tri-County Hearth & Patio Center
When it operates it does a fine job of heating our down stairs.
My wife and I are not pleased with this unit. This is our third season running the Profile 30.
The first winter the unit operated fine for approximately 2 months. Then control panel started acting up and needed to be reset periodically.
The second season the control panel got worse and had to be continually reset. This means that in the middle of the night the stove would go for hours without running.
At the start of the third season the control panel went out completely. $120.00 later (I did all the trouble shooting) the stove was up and running better than before . . . for a while. Two months into our third winter it now seems that the photo-eye is going out. I have figured a way around it but it means that the stove is either on or off. The wall mounted thermostat is out of the loop. I will be contacting Whitfield next to hear what they have to say.
What ever you do, don't believe the sales people who say you don't get ash in your house when running a Whitfield. Even if the exhause is sealed completely, the shut down cycle may not be long enough to completely burn everything. This leads to fumes that are not exhausted to the outside. And no matter how careful you are during cleaning you can't help but kick up a small amount of dust.
* Dates that reviews were submitted were not recorded prior to Nov. 2004