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Review of Vermont Castings --- defiant encore -- Freestanding Stove burning Wood only

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Review of Vermont Castings --- defiant encore -- Freestanding Stove burning Wood only
Installation Type: Wood/Coal - into masonry chimney
Date Reviewed: prior to Nov. 2004*)

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰
Satisfaction with dealer = ✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 350 | House Size (Sq feet): 2000
Bought in 1991 , Price Paid: 2000
Location : Malvern, PA 19355, USA
Purchased from: Select Store Type - The Stove Shop

Likes: Beautiful stove.

Dislikes: Does not live up to sales pitch given that this a investment that would last a lifetime. Stove is extremely difficult to maintain (expensive, Warps easily. Bolts snap off when trying to dissamble for maintenance.

Comments: Vermont Castings sales seems to have a cavalier attitude about their customers dissatisfaction. Got your money, it's past the warranty, too bad, You ought to buy our new improved Encore model. I want the stove replaced. now!!!

* Dates that reviews were submitted were not recorded prior to Nov. 2004