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Review of Jotul --- oslo -- Freestanding Stove burning Wood only

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Review of Jotul --- oslo -- Freestanding Stove burning Wood only
Installation Type: Wood/Coal - into existing Fireplace
Date Reviewed: prior to Nov. 2004*)

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰
Satisfaction with dealer =
Satisfaction with manufacturer = ✰✰✰✰

Other Information about the Home and Stove
Room Size (Sq ft): 1400 | House Size (Sq feet): 2200
Bought in 2001 , Price Paid: 3000
Location : nerstrand, mn 55053, usa
Purchased from: HVAC Contractor - Better Air

Caluwe Hydronic Wood and Pellet stoves
Likes: Good finish

Dislikes: Dampener does not have a fine enough adjustment, and it gets too hot to touch. Ash pan has sharp metal edges and no handle. Doesn't burn nearly as long as advertised. Have periods of uncontrollable burning, as if there is a leak I can't find. Have replaced all door gaskets once or twice already.

Comments: The deal, Better Air, was dishonest, unorganized, didn't fullfill commitments, tried to blame me for their errors, such as measuring opening and ordering unit that wouldn't fit, then saying it was my fault because I asked for that particular unit originally (they should have noticed it wasn't going to fit). They tried to get me to pay the restocking fee! And I am not sure this unit was properly installed, causing the leaking mentioned above.

* Dates that reviews were submitted were not recorded prior to Nov. 2004