Review of HearthStone --- Heritage (2003 model) -- Freestanding Stove burning Wood only
Installation Type: Wood/Coal - Freestanding into metal Chimney
prior to Nov. 2004*)
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰
Satisfaction with dealer = ✰✰
Satisfaction with manufacturer =
Other Information about the Home and Stove
Room Size (Sq ft): 400 sq ft | House Size (Sq feet): 2300 sq ft
Bought in 0000 , Price Paid: 2000
Location : Madison, WI 53701, USA
Purchased from: Fireplace Retail Store -
Beautiful stove, large viewing area, soapstone with smooth heat.
This stove has a major overburn problem. Installed a damper and even with the damper completely horizontal and the stove heat controller at it's lowest level, the stove continues to burn hot. I put a lighter up to the seams (where the stones meet) and the air pulls the flame into the seams at a couple different spots. The dealer is skeptical with my diagnosis but will come out soon to replace the glass that is hazing. I will write more later, as the saga continues.
* Dates that reviews were submitted were not recorded prior to Nov. 2004