Review of Other --- Classic -- Central Heater burning Multifuel (Oil/Wood)
Installation Type: Other (explain in the comments section)
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰✰
Satisfaction with dealer = ✰
Satisfaction with manufacturer = ✰✰
Other Information about the Home and Stove
Room Size (Sq ft): | House Size (Sq feet): 3000
Bought in 2004 , Price Paid: 10,500
Location : Morgantown, WV 26501, US
Purchased from: Other Store Type (Furniture/etc) - Suzanne Walls
Love the way this thing works, economical, easy, enjoyable.
Poor after sale service. No contact with dealer after he gets his money. Company won't intervene, dealers responsibility.
Dealer sucks, after sale, can't get him to return phone calls, can't get replacement, warranty, parts. Fuel oil dual fuel unit never worked properly, can't get replaced, been 9 months now, there goes the worrysome part of this unit. VERY DISSATISFIED with dealer and company, as they won't help in this matter because it is the dealers responsibility.
* Dates that reviews were submitted were not recorded prior to Nov. 2004