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Review of Harman --- Accentra -- Freestanding Stove burning Wood Pellets
Installation Type: Other (explain in the comments section)
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰
Satisfaction with dealer = ✰✰✰✰
Satisfaction with manufacturer = ✰✰✰
Other Information about the Home and Stove
Room Size (Sq ft): 1450 | House Size (Sq feet): 3400
Bought in 2004 , Price Paid: $2050
Location : Franklin, WI 53132, USA
Purchased from: Fireplace Retail Store - Earth Sense Energy Systems (E.S.
Fantastic heat output. Rated to only heat 1450 sq. feet but is heating my entire home. Very sharp looking unit. Flame is easily adjusted and the stove has a number of different settings (ex. room setting, stove setting, adjust the fans etc.) to accommodate just about anyone.
I feel the stove is excessively noisy, particularly the auger motor. The sound is extremely pronounced when the stove is in "idle" mode, waiting for the brain box to call for heat. Every eight to ten seconds the auger motor feeds a few pellets into the fire pot to keep it ready and the constant noise from the auger motor is very annoying to me. The dealer told me that Harman is working on a new/quieter auger motor (I guess recognizing the flaw) and that I am at the top of the list to get a new one. That was last April.... Basically, the stove never shuts off unless you turn it to the "off position". The dealer has told me this is a more efficient way to heat the house and burn pellets, but in the spring and fall I feel the stove wastes pellets. I wish the stove was programmable to avoid this "idle mode". I also feel the hopper is small (only holds 50 lbs.) but I only have myself to blame as I new this before I bought it.
I think this is a solid stove built by a reputable company that still has some kinks. My next stove will definitely be quieter, bigger hopper, and programmable. Do your homework before you buy a pellet stove and don't be afraid to ask questions. Good luck!
* Dates that reviews were submitted were not recorded prior to Nov. 2004