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Review of Vermont Castings --- Stardance -- Freestanding Stove burning Natural Gas or Propane (LP)

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Review of Vermont Castings --- Stardance -- Freestanding Stove burning Natural Gas or Propane (LP)
Installation Type: Gas - Direct Vent
Date Reviewed: 2006-01-10 15:12:47

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰
Satisfaction with dealer = ✰✰✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 240 | House Size (Sq feet): 2450
Bought in 2002 , Price Paid: 1700
Location : Flagstaff, AZ 86001, USA
Purchased from: Fireplace Retail Store - Home Alternatives

Likes: Heats room well. Look nice

Dislikes: Unreliable. Have had constant problems with pilot going out and haveing to replace thermocouple units which seem to be unavailable anywhere and a cronic failure.

Manufacturer is the worst I've ever seen. Below zero and they day WEEKS to get back to you.

Local dealer closed business and we are stuck.

Comments: Would not buy again even if they gave them away.

* Dates that reviews were submitted were not recorded prior to Nov. 2004