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Review of Vermont Castings --- Radiance -- Freestanding Stove burning Natural Gas or Propane (LP)

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Review of Vermont Castings --- Radiance -- Freestanding Stove burning Natural Gas or Propane (LP)
Installation Type: Gas - Direct Vent
Date Reviewed: 2006-01-10 15:15:55

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰
Satisfaction with dealer = ✰✰✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 400 | House Size (Sq feet): 2450
Bought in 2002 , Price Paid: 2500
Location : Flagstaff, AZq , USA
Purchased from: Fireplace Retail Store - Home Alternatives

Likes: Looks pretty. Great when it works.

Dislikes: Unreliable. No service from dealers or manufacturer. Without the internet I'd have a very expensive door stop. We are on our own fixing it.

Manufacturer is the worst I've ever seen. Below zero here every night and they take WEEKS to get back to you.

Local dealer closed business and we are stuck.

Comments: Would not buy again

* Dates that reviews were submitted were not recorded prior to Nov. 2004