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Review of Vermont Castings --- Intrepid non cat -- Freestanding Stove burning Wood only

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Caluwe Hydronic Wood and Pellet stoves
Review of Vermont Castings --- Intrepid non cat -- Freestanding Stove burning Wood only
Installation Type: Wood/Coal - into existing Fireplace
Date Reviewed: 2006-10-03 08:25:24

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 150 | House Size (Sq feet): 950
Bought in 2005 , Price Paid: 1400
Location : morgantown, wv 26501, usa
Purchased from: Fireplace Retail Store - Cam-Rock

Likes: The stove is beautiful--a work of art

Dislikes: The cast iron cracked after four month of minimal use and despite no signs of over firing the manufacturer (CFM Corp) has refused to refund our money. They have been difficult to work woth from teh very start of teh ordeal and are currently in violation of our states consumer law.

Comments: Worst customer service I have encountered and they don't stand behind their producT. Their online manual and paper manual don't match in terms of heating capacity--they claim the stove heats the larger area but I find it hard to believe because our 950 sguare foot home was freezing all winter. I would sugest not bying any of CFM'S products--majextic and dutchwest are also maufacured by them.

* Dates that reviews were submitted were not recorded prior to Nov. 2004