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Review of QuadraFire --- 3100i -- Select Unit Type burning Wood only

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Review of QuadraFire --- 3100i -- Select Unit Type burning Wood only
Installation Type: Wood/Coal - into existing Fireplace
Date Reviewed: 2008-08-30 16:36:14

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰✰✰✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): | House Size (Sq feet): 2000
Bought in 2002 , Price Paid: 2000
Location : Queensbury, NY 12804, US
Purchased from: Fireplace Retail Store - Northern Comfort

Likes: We have 2 identical fireplace inserts. One burns excellent.

Dislikes: The other has a mfg. defect so the door does not fit flush, letting air in. This unit does not burn as well and the glass clouds up immediately, requiring constant cleaning. Many calls to the factory fell on deaf ears. They totally ignored the problem.

Comments: I would never buy any of their products again because of their attitude.

* Dates that reviews were submitted were not recorded prior to Nov. 2004