Review of HearthStone --- Heritage -- Freestanding Stove burning Wood only
Installation Type: Wood/Coal - Freestanding into metal Chimney
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰✰
Satisfaction with dealer = ✰✰✰✰✰
Satisfaction with manufacturer = ✰✰✰✰
Other Information about the Home and Stove
Room Size (Sq ft): 350 | House Size (Sq feet): 1700
Bought in 2007 , Price Paid: 1900
Location : Buckley, WA 98321, USA
Purchased from: Fireplace Retail Store - Edgewood Fireplace Shop (RIP)
Heats area and has burn times that were listed. Large glass stays very clean. Firebox accepts long wood. Side door is wonderful. Attractive soapstone and very good flame activity. Single lever operation. Tight clearances. Great service from Hearthstone to resolve issues. Great OAK system with 100% outside air connection.
Assembly was sloppy with excessive cement ooze and a misinstalled secondary manifold. Had to have my new stove partially disassembled to fix under warranty. Draft lever is not smooth sliding, it hangs up and needs to be jiggled to slide. Door handles are flimsy, not stout. Ash pan is not effective, would rather it be gone. Fiberboard firebox baffle is easily damaged by firewood.
This stove is very attractive and performs exactly as advertized. The large viewing window and side door are excellent features.
* Dates that reviews were submitted were not recorded prior to Nov. 2004