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Review of HearthStone --- Clydesdale - 8491 -- Fireplace Inserted Stove burning Wood only

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Review of HearthStone --- Clydesdale - 8491 -- Fireplace Inserted Stove burning Wood only
Installation Type: Wood/Coal - into existing Fireplace
Date Reviewed: 2011-01-08 14:28:28

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰✰✰
Satisfaction with dealer = ✰✰✰✰✰
Satisfaction with manufacturer = ✰✰✰✰

Other Information about the Home and Stove
Room Size (Sq ft): 350 | House Size (Sq feet): 200
Bought in 2009 , Price Paid: 2740
Location : New Fairfield, CT 6812, USA
Purchased from: Fireplace Retail Store - Green Mountain Stove Company

Likes: Large viewing area, even and extended (pass burn time) heating.

Dislikes: Air wash not entirely successful. We only get the most 5 hours burn time.

Comments: We have the stove over two months. Our lack of experience in burning wood and not so dry \"seasoned\" wood are contributors to our dislike. We hesitated to buy this insert due to negative comments about the blower. With the new model the issues were resolved. Clydesdale has won over Hampton HI300 for its better fit into our fireplace opening but we are not disappointed. We are very happy with the insert. It is difficult to rate \'Satisfaction with Manufacturer\'since there is no direct interaction with the Hearthstone\'s customer support. The installation instructions for the unit are ambiguous and should be improved.

* Dates that reviews were submitted were not recorded prior to Nov. 2004