Review of Vanguard --- Merrimack Insert -- Fireplace Inserted Stove burning Wood only
Installation Type: Wood/Coal - into masonry chimney
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit =
Satisfaction with dealer = ✰✰✰✰✰
Satisfaction with manufacturer = ✰
Other Information about the Home and Stove
Room Size (Sq ft): | House Size (Sq feet): 1800
Bought in 2010 , Price Paid:
Location : Queenstown, MD 21658,
Purchased from: Fireplace Retail Store -
Big fire-viewing glass that stays clean...that's about it for pros
Just about everything with this stove is a con. My dealer passed away, so VC has been a bear to work with due to that. It produces no heat for the room...it all goes up the chimney, BUT, it does fill the room/house with smoke, go figure. The unit chews through wood, and VC had to send someone here to fix it last year due to a manufacturing defect...but they came in May so now that it is cold and I can burn it again I find it is not fixed.
I'm hiring a lawyer to sue VC to get this out of my house. I have an email from a VC rep basically saying that none of the issues are their fault and are solely mine.
Buyer beware from this company. I'm not being bitter...I grew up with VC stoves and never had a problem...new owner equals shitty stoves and service.
* Dates that reviews were submitted were not recorded prior to Nov. 2004