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Review of Mendota --- Gas Fireplace -- Fireplace burning Natural Gas or Propane (LP)

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Review of Mendota --- Gas Fireplace -- Fireplace burning Natural Gas or Propane (LP)
Installation Type: Gas - B-Vent
Date Reviewed: 2012-10-08 13:59:03

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰
Satisfaction with dealer = ✰
Satisfaction with manufacturer = ✰✰✰

Other Information about the Home and Stove
Room Size (Sq ft): | House Size (Sq feet):
Bought in , Price Paid: $5-6k
Location : Williston , Vt , USA
Purchased from: Fireplace Retail Store - Green Mtn Fireplace

Likes: Very realistic flame and great heat. We have two other gas fireplaces and they have nice flames and heat output but not as nice as mendota

Dislikes: Fan can be loud and runs a long time after shut off.
We were not happy with dealer . We ordered both fireplace and mantle at the same time. When our order arrived we needed to pick it up eventhough we werent ready to install in new house. Both items were stored in safe and secure storage. when it came time to install mantel packaging was removed and found the mantel was warped and not be used. Dealer and their provider would not take it back or refund any $ very accusatory that we had damaged yet packaging was not damaged. $491 value and can't use it. If you deal with this merchant get EVERYTHING in writing. Woman, I believe is owners daughter seems to have a split personality - one day get one answer the next something different. too bad because they have some nice products.

Comments:

* Dates that reviews were submitted were not recorded prior to Nov. 2004