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Review of Regency --- I2400 -- Fireplace Inserted Stove burning Wood only

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Caluwe Hydronic Wood and Pellet stoves
Review of Regency --- I2400 -- Fireplace Inserted Stove burning Wood only
Installation Type: Wood/Coal - into existing Fireplace
Date Reviewed: 2012-11-15 18:44:13

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰✰
Satisfaction with dealer = ✰✰✰✰✰
Satisfaction with manufacturer = ✰✰✰✰

Other Information about the Home and Stove
Room Size (Sq ft): 500 | House Size (Sq feet): 3000
Bought in 2012 , Price Paid: 2500
Location : Fairport , NY 14450, USA
Purchased from: Fireplace Retail Store - Ace

Likes: Nice appearance, deep firebox, quiet fan, excellent top clearance to combustible,
holds fire overnight.

Dislikes: Glass does not keep clean around the edges heavy buildup unless fire is extremely hot.
Airwash system as represented by reseller implies that glass hardly ever needs cleaning.
Leaving draft open 1" overnight results in completely dirty glass. Mfg's immediate response ids green wood which is absolutrly not the case. Also Regency tech support person was very condescending and would nt recommend them. The spring handle to open the door needs to have the steel rod protrude at the end in order to stay on. If you put your hand over the end of the handle to open the door YOU WILL BE BURNED bad design.
Paint was worn around the edges of the ash tray when delivered as new.

Comments: Not bad but would look at Lopi or others when purchasing another unit for our 2nd fireplace in living room.

* Dates that reviews were submitted were not recorded prior to Nov. 2004