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Review of Harman --- 25th Anniversary -- Freestanding Stove burning Wood Pellets

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Review of Harman --- 25th Anniversary -- Freestanding Stove burning Wood Pellets
Installation Type: Pellet/Corn - into existing Chimney/Fireplace
Date Reviewed: 2013-03-20 16:08:04

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰✰✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 900 | House Size (Sq feet): 1800
Bought in 2012 , Price Paid: 3, 800.00
Location : Elkins, WV , US
Purchased from: -

Likes:

Dislikes: Do not buy from Harman. I researched and read all the reviews and went with Harman because it is supposed to be the best. Well maybe others have not had trouble with their stoves, but if you do good luck getting it fixed. Customer service with Harman is the worst I have ever had. Don't take my word for it go to their own website. Notice anything funny? there is not way to contact them by phone not even e-mail except to ask a question. I wish I had known this before. I hope this saves someone else the problems we have had. This stove was very expensive and is very loud and not working properly and Harman has been very difficult for even the dealer to get a hold of and even the dealer knows they are giving us the run around I have been waiting for months now still with no action on a brand new warranted stove.

Comments:

* Dates that reviews were submitted were not recorded prior to Nov. 2004