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Review of Heat n' Glo --- AT-ZC -- Fireplace Inserted Stove burning Natural Gas or Propane (LP)

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Review of Heat n' Glo --- AT-ZC -- Fireplace Inserted Stove burning Natural Gas or Propane (LP)
Installation Type: Select Installation Type
Date Reviewed: prior to Nov. 2004*)

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit =
Satisfaction with dealer = ✰✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 500 | House Size (Sq feet):
Bought in 2000 , Price Paid: $2294.90
Location : Ravenswood, WV 26164, USA
Purchased from: Fireplace Retail Store - Fireplace & Patio

Caluwe Hydronic Wood and Pellet stoves
Likes:

Dislikes:

Comments: Ordered ATZC insert 5-5-00 along with surround, decorative front (DF-ZCGARCH), link, and remote. Received everything EXCEPT decorative front and remote on 6-01-00 which were to be shipped from warehouse 6-21. Called dealer & was told warehouse would receive items 6-27. Went to dealer 7-06 and was told warehouse would receive shipment 7-13. Dealer called later on 7-06 and said manufacturer would not be making the front until 7-27. Meantime, I have a partially finished unit installed in my fireplace. BTW, did I mention that I have already paid for the decorative front and the remote that I still do not have?? Had I known I would be jerked around by this company, I would have purchased another brand of insert.

* Dates that reviews were submitted were not recorded prior to Nov. 2004