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Review of Jotul --- 3 CB -- Freestanding Stove burning Wood only

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Review of Jotul --- 3 CB -- Freestanding Stove burning Wood only
Installation Type: Wood/Coal - Freestanding into metal Chimney
Date Reviewed: prior to Nov. 2004*)

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰✰✰
Satisfaction with dealer = ✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 1000 | House Size (Sq feet): 2200
Bought in 2000 , Price Paid: 1500
Location : Milwaukee, WI 53201,
Purchased from: Fireplace Retail Store - The Fire Place LTD

Likes: Very efficient. Extremely easy to light. Heats up fast. Excellent view of fire. Good looking (blue-black enamel). Easy to operate. No defects or break down after two years of operation. No smoke if burn rate fairly hot.

Dislikes: Small firebox requires 3 small or one "normal" piece. Real burn time of only 2-3 hours (coals longer). Not a good overnight stove. Ash pan too small and messy to use.

Comments: I found that if I leave ashpan full (clean ashes from firebox directly) the stove burns better and longer. Negative ratings on dealer because of inflexibility to installation questions/needs. Jotul's customer service is dismal and archaic. I was unable to reach a real person and no-one returned my calls. No contact information included with stove literature - I'd be reluctant to purchase from Jotul again because of this.

* Dates that reviews were submitted were not recorded prior to Nov. 2004