Review of Heatilator --- icon 80 -- Fireplace burning Wood only
Installation Type: Wood/Coal - into masonry chimney
prior to Nov. 2004*)
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰✰
Satisfaction with manufacturer = ✰
Other Information about the Home and Stove
Room Size (Sq ft): | House Size (Sq feet): 5000
Bought in 2001 , Price Paid: 1200
Location : Kalispell, MT 59901, USA
Purchased from: Fireplace Retail Store - Anderson
Appearance is very good
Performance is extremely poor. The unit smokes very badly, so badly that we cannot use it.
Installation was done professionally and to full manufacturer specs. Dealer cannot fix problem and has given up. Dealer will not give a refund or even a discount on a replacement unit. Manufacturer is unresponsive. From one very dissatisfied ex-customer.
* Dates that reviews were submitted were not recorded prior to Nov. 2004