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Review of Heatilator --- icon 80 -- Fireplace burning Wood only

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Review of Heatilator --- icon 80 -- Fireplace burning Wood only
Installation Type: Wood/Coal - into masonry chimney
Date Reviewed: prior to Nov. 2004*)

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): | House Size (Sq feet): 5000
Bought in 2001 , Price Paid: 1200
Location : Kalispell, MT 59901, USA
Purchased from: Fireplace Retail Store - Anderson

Likes: Appearance is very good

Dislikes: Performance is extremely poor. The unit smokes very badly, so badly that we cannot use it.

Comments: Installation was done professionally and to full manufacturer specs. Dealer cannot fix problem and has given up. Dealer will not give a refund or even a discount on a replacement unit. Manufacturer is unresponsive. From one very dissatisfied ex-customer.

* Dates that reviews were submitted were not recorded prior to Nov. 2004