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Review of Vermont Castings --- Sequoia Model 2160 -- Freestanding Stove burning Wood/Coal

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Review of Vermont Castings --- Sequoia Model 2160 -- Freestanding Stove burning Wood/Coal
Installation Type: Wood/Coal - Freestanding into metal Chimney
Date Reviewed: prior to Nov. 2004*)

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 300 | House Size (Sq feet): 1500
Bought in 1992 , Price Paid: 1500.00
Location : marlboro, ny 12542, usa
Purchased from: Fireplace Retail Store - chimney sweeps energy corp.

Likes: enamel looks nice. operates exceptionally well when nothing is warped and the gaskets are sealed.

Dislikes: like all the other reviews i've read, the burn time is shorter than advertised. although the stove will stay warm for 15 to 20 hrs, the time the catylst is functioning is only 3 to 4hrs.

Comments: inner top warped on my stove and my brothers. my first inner top didnot have the web. I fought tooth and nail to get vermont castings/majestic to authorize warranty parts.then when the stove was rebuilt by an authorized rebuilder, who was recommended by the dealer, and who took the necessary class conducted by vermont castings, he put in the wrong air distributor and forgot to put cement on the front of the stove. when I took the stove apart for the second rebuild I discovered this. vermont castins said It was not their problem and said I had to contact the rebuilder who is now out of business. the rebuilder also tried to charge me for the inner back which I could not see. I got proceedures from VC and am doing the rebuild myself so its done right!

* Dates that reviews were submitted were not recorded prior to Nov. 2004