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Review of Vermont Castings --- WinterWarm -- Fireplace burning Wood only

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Review of Vermont Castings --- WinterWarm -- Fireplace burning Wood only
Installation Type: Wood/Coal - Freestanding into metal Chimney
Date Reviewed: prior to Nov. 2004*)

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰✰✰
Satisfaction with dealer = ✰✰
Satisfaction with manufacturer = ✰✰✰✰✰

Other Information about the Home and Stove
Room Size (Sq ft): 600 | House Size (Sq feet): 3500
Bought in 1998 , Price Paid:
Location : Kuna, ID 83634, USA
Purchased from: Fireplace Retail Store -

Likes: After five seasons and about 20+ cords of wood, chimney cleaner thought it had only seen a year of service. Enough heat to keep the whole two-story house usable (far corners get cool) when power fails in winter, even at 0F. Many of the clean-burning and efficiency features of a pellet stove without the noise of the electric auger and blowers.

Dislikes: Need to carefully disassemble and clean catalyst about once a year (might depend upon what kind of wood is available) or the draft declines and front door seal leaks smoke. Each time this has happened, I've found the catalyst heavily clogged with ash. Installers broke components (that I later discovered and fabricated replacements). Installers never did get the outside air working correctly, nor the intake air adjustment. Installers didn't get all trim fittings attached properly. Installers didn't get damper adjusted properly. Installers didn't get front door latch adjusted properly. Installers raced up our gravel road with someone's stove bouncing 6" off the surface of their trailer.

Comments: If I were to move, I'd buy a new WinterWarm.

After five years of service, my catalyst shows some signs of damage (fine cracks and confined breakage), but it still works well as long as I keep it clean.

We nicknamed the installers Laurel and Hardy. But to their credit, they did insist that the builder install a manufacturer-approved chimney system (which in retrospect was probably a good idea) in our new construction.

* Dates that reviews were submitted were not recorded prior to Nov. 2004