Hi, Thanks for the help. I called the dealer we bought it from and apparently they do not service them. He also didn't know who did so it took...
My husband tightened the set screw but it loosened off again, he's going to try again. If it doesn't work I think I will call the dealer. Thanks,...
We just installed our new Napoleon NPS40 and it worked great at first (2 days)but then it shut down. I restarted and the auger light was blinking...
I find the instuctions unclear. I have attached the page with the requirements. I have to go through the foundation 5 ft above the stove, out 3 ft...
We currently have a wood stove in our basement with a 6" chimney. We have bought a pellet stove to install in it's place but after reading the...
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