I keep getting a TC Firepot error on my Mt. Vernon AE insert. I replaced the thermocouple a couple of years ago. While replacing it i snapped the...
I just called and apparently it was the convection motor not blower that got replaced.
In addition to the $170 I paid for the cleaning.
We just got our Mt.Vernon insert cleaned. A few months ago we were told we needed a new convection blower, but it was under warranty and they would...
maybe he needs the money for some new wallpaper.
For the past week we've been getting an "auger jammed" error code on our Mt. Vernon AE insert. When i unplug it unit, it clears the code and it runs...
I finally am going to mount my thermostat on a wall, but the provided wire isn't long enough. I can't find anywhere in the manual exactly what type...
Does it matter if the annual maintenance is done in the spring or fall?
Do I need to pull the whole unit out from the fireplace, or is it something I can do with it in place? It is vented up the chiney.
I unpluged and repluged the unit last night and it's running fine now.
I've not cleaned the exhaust system yet. I've burned about 3 tons so far. I've never looked at the blower, do i need to pull the whole unit out to...
It is only a few months old.
My Mt. Vernon was displaying this error this AM and wouldn't clear. I had to leave for work so couldn't fiddle with it. Is this something I can do...
Do you hit the retry button? Maybe it gets stuck waiting for you to tell it to fire-up.
I just had a Mt. Vernon installed last week and the install guy said not to use windex. That it will eventually never come clean.
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