Will do. Thanks.
Well, that's good news for you but still not so good for USSC customer service. I'm not sure I could sit on my hands for a week waiting for...
Good idea. I'll pdf my ebay and paypal screens.
Thanks a lot TJ! You lit a fire under them and I got a call from Josh this morning. Josh is however looking for a receipt from me for the unit and...
Nope, this is the only stove site I post to.
Did you let it burn for a long time or just decide it isn't putting out heat and shut it down? They take a while to heat up but when they do it...
Shoot, I should hire you to put the heat on them :) My wife says I'm just too damn nice. -John
Thanks for your support tjnamtiw. I bought my Stove from the Truevalue guy on ebay. I think he might be the last place still selling them. But he's...
It seems no matter what setting I put it on (1-5), the air coming out never gets as hot as the air from my gas insert.
I called today at noon PST. Talked to someone within 5 mins. Asked why support didn't call me back after 2 days, the gal on the phone didn't know. I...
Good idea, I have a kill a watt handy. Just called US Stove again. Their support line closes at 4PM CST. Charmed life. Left a voice mail with their...
I do clearly hear my exhaust fan pulsating during normal operation, not during the ignition cycle. It just feels like the control computer isn't...
The computer on this thing seem a bit temperamental (buggy). One time, I started the unit, it went in to ignite mode, I then opened the plastic door...
I think the manual just says A and B are for diagnostics. When I push them during the warm up phase, it seems the fan turns on while the button is...
More pictures... The pellet hopper opens above the unit. The plastic door is very light. A closeup of the inside of the hopper. It's not a huge...
Believe me, I'm not using that thing until I hear from US Stove. I first call them yesterday and talked to a nice gal on the phone, but she didn't...
I emailed US Stove and am waiting to see what they will do. I'm burning a normal bag of pellets from Lowes so I don't think that's the problem. I'm...
See PHOTOS below. The more I use this thing, the worse the smoke fumes inside the house is getting. I need to call US Stoves and see if they can help...
I just installed one of these. Prior to ordering it, I saw the limited amount of info on this thread and basically just ordered on faith. It has been...
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