After a little thought i must say that over all i am not happy with the class of pellet stoves i see at around $1500.00 price point they all seem...
I have the same stove and same problem when the fire is going go stand in front of it and look to see if you can see light around the ash pan...
you got that right it seems the auger/pellet tube is only about 2 inches from the bottom of the plastic pellet bin and the tube does not have much...
I have taken mine back and they are going to replace it with a new one (i noticed many have come back) It seems they have redesigned the...
Well i have had the stove for over a year Glass cracked (happens to almost all of them) replaced gasket replaced controller replaced auger motor...
I have the kit but no instructions and no glue got the 2 strips and the gasket for the ash pan (can see fire thru it) and also have the flat white...
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