all of the dealers in this area are not very helpfull. that's why i asked here. thank you anyway vi
we've had our phoenix now 5 years. during the cleaning last month in prep for heating season, we discovered that the ceramic fiber blanket has to be...
Ok first off the tech just left a bit ago.... My friend Carole came up, she heated their farmhouse for 15 years with wood, and i did not want to be...
ok that pipe IS angled, that is the way it is, there is more space on one side at the bottom then the other. and no there was no furnace cement put...
ok we just checked the primary air controller and it looks like it is clear and working fine the ash pan door does not have a screw to hold the...
thank you for this article Tom, I printed it out. I believe that we need to add at least the 8 feet that the folks were talking about in this thread,...
OK folks, I have a follow up first of all, I called the stove company and the manufacturer this morning.... I told them both of them that I don't...
I didn't down load the owners manual prior to purchase and I didn't get the owners manual until after the install. I can't believe I have been this...
[quote author="Webmaster" date="1132730387"] Also, please read the articles on fire starting at http://www.hearth.com/what/specific.html Start the...
We didn't have a permit, I didn't know we had to have a permit! The store didn't tell me that I had to get one! I do know that their normal...
http://www.duravent.com/catalogs/dtech/index.htm that is the chimney pipe that we have again I can't thank you all enough vi
hahaha Frank you are funny.....well at least on TOP of the stove we could roast marshmellows! if we open the glass door we have a fire...... Ok...
now we can't even get it to work with the ash pan open... it just keeps dying out unless we open the glass door along with the primary air control....
I keep hearing how the new woodstoves are wonderful, and I heard that the soapstones were almost revered by their owners. I could not understand why...
Frank, I did NOT see that on that page, thank you again. NOW I am going to talk to the dealer with this in hand. I am afraid I paid them in full...
I did call Hearthstone and spoke to Jim, who told me to call the dealer and ask for them to do a draft test. I called the dealer and they told me to...
the chimney is a total of 12 feet, and it is 6 inch pipe, I am attaching a picture of the installed stove ( just after they installed it) please...
hi everyone, I am new here and I hope you all can help me I just bought a hearthstone phoenix stove, I had a lot of trouble getting it to burn...
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