Solved the issue for now. If it continues, kicking husband out of the house is the next logical step. Kidding. Thanks again, all! YOU DO GREAT WORK!
I hope the problem is solved! Everything IS installed correctly. The duo from the fireplace store (installer and owner) came out and spent almost...
Sorry about the upside down picture- will try to repost. Darned iPad.
Answering questions: 1. I am not expecting to have the unit heat my house. All floors have hot water heat in them (yes, 6000 SF of heated floors)....
Ok, thank you for making me feel better! I will start low burn tonight. Been burning high all day....-30 wind chills by Monday! BIG QUESTION- should...
Dumb girl question: running at slow burn produces same heat as high burn??? WHO KNEW?!?! Will be low burning henceforth!!!!!
Ok.... Update. Fire guy going Monday at 830. He's been reading this forum z(good ideas out there, troops!) New things to know: 1. We burn on high o...
I sincerely thank all of you - and HOPE that my installer and store that sold me this unit really read this thread. To answer a few recently posed...
Thank you all so very much. A few answers: 1. We burn ALL the time, not just at night. But we let cool down every 3 days to empty, as the box is...
Again, if we did not empty the ashbox, it would be overflowing. The ash is that thick. I am guessing the cat may be totally clogged based on the...
1. We have to clean every 2-3 days, or the ash is overflowing out the box! 2. Before buying the ash vac at Christmas, we shoveled the ash with a...
WOW - Went to bed last night after posting and you people ROCK for answers! Will try to answer your questions. Would LOVE if this were operator...
Stalked this forum and put in a flush mount hybrid. Great look. The issue is ASH! No matter what we do, we have a film on everything. Upstairs (open...
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