My dealer has notified VC a number of times. They have told me that they ordered another replacement for my broken panel. The company knows about...
"Can you tell us what your chimney is like? height? double or single-wall stove pipe? Bends? Etc? It’ll help to learn this stove’s flue...
To answer your question directly, No I did not drop or mishandle the plate. The refractory plate breaks when contacted lightly with wood as you load...
I have been using the new VC Encore 2 in 1 for about 5 weeks. I am new to wood stoves so I do not have much of a frame of reference or past...
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