1. Welcome Hearth.com Guests and Visitors - Please enjoy our forums!
    Hearth.com GOLD Sponsors who help bring the site content to you:
    Hearthstone Soapstone and Cast-Iron stoves( Wood, Gas or Pellet Stoves and Inserts)
    Caluwe - Passion for Fire and Water ( Pellet and Wood Hydronic and Space Heating)

About to pull the trigger on a Harman

Post in 'The Pellet Mill - Pellet and Multifuel Stoves' started by ducker, Jun 8, 2008.

Thread Status:
Not open for further replies.
  1. ducker

    ducker Feeling the Heat

    Joined:
    Apr 22, 2008
    Messages:
    372
    Loc:
    Leominster, MA
    And then I checked on the file price.
    I have prices from 2 different installers.
    They are both fairly close in cost.
    The major difference is that one is $200 cheaper in parts then the other. ($300 parts vs. $500 in parts)

    Both Labor's about $500, and the stove itself is a difference of $90 at the two places.

    A swing of $200 in parts seems surprisingly wide. I mean based on what I told both places, I figured that would be a bit closer in costs.

    How would you proceed? Simply go with the lower price?

    The higher priced place did had a special where they were including 1 ton of pellets with the purchase of the stove. that brings the difference of cost down to $100 between the two places. (figuring a ton costs about $230)

    I guess I'm just concerned about going with the more expensive place and then getting taken for that quote, or going with the cheaper place and having them ramp up the cost on me.

    opinions?

    Helpful Sponsor Ads!





  2. Alan

    Alan Member

    Joined:
    Jan 31, 2008
    Messages:
    63
    Loc:
    Northern California
    Try to get references & find out from customers who gives the best support. End of discussion......Alan
  3. begreen

    begreen Mooderator Staff Member

    Joined:
    Nov 18, 2005
    Messages:
    46,532
    Loc:
    South Puget Sound, WA
    Who are you going to want to be dealing with if it's zero outside and the stove stops working?
  4. sinnian

    sinnian Minister of Fire

    Joined:
    May 28, 2008
    Messages:
    922
    Loc:
    Limerick, Maine
    Who can ACTUALLY get the unit in a fair amount of time?

    Harman is coming out with (I do not belive they have started yet) a pricing policy, where to remain a dealer, the cost of the appliance can not be 5% more or 5% less of THEIR price.

    Apparently, our elected officials think price fixing is a good thing and passed a new law saying that manufacturers can now set prices. Which isn't entirely fair because I believe Harman charges each retailer differently. If dealer A sells 500 units a year they get better pricing then dealer B who only sells 75 a year. Yet, both have to sell for about the same price and if they are close enough, compete for the same customer (this information all came from a Harman dealer).

    That said, I doubt the flue piping manufacturers are will be doing the same thing, so dealers will now have to use the flexibility in parts pricing to compete for customers, besides competing by offering great service.

    So in the end there is only $100 difference? Then I would go with what BeGreen said and your gut feeling.
  5. ducker

    ducker Feeling the Heat

    Joined:
    Apr 22, 2008
    Messages:
    372
    Loc:
    Leominster, MA
    Well, the actual cost difference of the unit is $110. But one location is throwing in a free ton of pellets (and also has the higher costs for parts)

    I don't know enough of one place vs. the other. Both are authorized Harman dealers. I couldn't find much for information. regarding other people's installs. One place said that if I had an issue during the winter I'd be looking at 2-3 day before they could send someone to look at it. The other place said under 1 week. Even with that information, it doesn't matter that much since I got this information from the location that's trying to sell me the stove.
  6. Hammer

    Hammer New Member

    Joined:
    Jun 8, 2008
    Messages:
    14
    Loc:
    Eastern Connecticut Zone 6
    Howdy everyone, I am new to this forum and new to heating with pellets. I just ordered an HARMON Acentra fireplace insert from Fireside Supply in Hebron CT and I had quite the chat with the salesman. A pricing policy is being implemented, according to him, in the near future and infact he told me that they can NOT give more than a 6% discount from the recomended price from Harmon. He also told me where I could get the exact same insert for $600.00 LESS but that I would net get any service from that company but I thought that was pretty good of him to offer an alternative location. I am going to attempt to install the insert myself to save $600.00 and I would like to know if anyone out there has tried this already and were you successful.

    Thanks

    John
  7. ducker

    ducker Feeling the Heat

    Joined:
    Apr 22, 2008
    Messages:
    372
    Loc:
    Leominster, MA
    So I called a few more dealers in Southern, NH. They would service my stove, and normally would do an install in MA, but can't right now because of MA regulations and they are changing codes and etc. So currently no NH stoves can do installs in MA.

    What I did find interesting is one dealer I still talked about pricing of piping. And giving my situation/hearth he wouldn't bother with the double lined piping, but instead go to a 6" black pipe right out of the back of the stove. The overall difference in cost between what he would be looking at for parts vs. other places was a good $200+

    Any reasons why I wouldn't want to go this route? Ie. tell another installer I'd rather use just the standard piping not, the 4" double lined.

    Thanks!!
  8. ducker

    ducker Feeling the Heat

    Joined:
    Apr 22, 2008
    Messages:
    372
    Loc:
    Leominster, MA
    you might have more luck starting a new thread vs. putting this in this one.
  9. codercal

    codercal New Member

    Joined:
    Jun 21, 2008
    Messages:
    3
    Loc:
    west Gardiner, Maine
    Hello I am new to this which is better hard or soft pellets? Also which is the best brand of pellets?
  10. webbie

    webbie Seasoned Moderator Staff Member

    Joined:
    Nov 17, 2005
    Messages:
    12,266
    Loc:
    Western Mass.
    This questions was 100% asked and answered in another thread - the bottom line is that black pipe cannot be used on pellet appliance vent. Ask him to show you in the manual where it says so......
Thread Status:
Not open for further replies.

Share This Page