So, last year I did a bunch of research, as I'd been trying to figure out what to do with my fireplace. It is a large fireplace with a chimney, originally used as a wood fireplace, but the last owners put a useless ventless gas log thing in it, which I never use and which doesn't look great either. I liked the idea of just converting it back, but my wife is set on doing gas, so I built a fire pit outside to sooth my fireburning needs, and agreed we'd do gas. I settled on the idea of a natural gas direct vent insert. I figured I'd vent up the chimney. I then did a bunch of research on which brands to choose, but when I went to actually buy one, it became very difficult. I could only find one dealer near me and they sold only 1 or 2 brands. One of the brands was Mendota, which seemed decent, and I was willing to buy the D-40 but he had some issue with his installer, and after trying to purchase it a few times and them putting us off, I gave up and stopped calling them to bug them. So I'm picking this up again and am going to try to buy one again. I was wondering if anyone could give me any advice on these items: 1. Anyone know of a good installer/retailer near Charlotte NC? 2. Any gotchas or good things to know about getting a gas insert, and the way I planned to get it installed? 3. Any thoughts on Mendota, assuming I end up having to try the same retailer again, since I can't find any others? Thanks!