Afterglow Energy (CT)

Jm15 Posted By Jm15, Jan 18, 2013 at 11:20 PM

  1. Jm15

    Jm15
    New Member 2.
    NULL
    

    Feb 22, 2012
    55
    9
    Loc:
    CT
    I bought my pellet stove from these guys towards the end of the season last year. I only ran a few bags through before it was time to shut down. I went with them based on a couple recommendations for their customer service. So far it has been a great experience. The people who came out for the install were really knowledgeable and took the time to talk me to about running/cleaning the stove. I thought I had a problem with the OAK (they installed it) this year and they came out and checked it for a fraction of the price they should have charged for the time they spent here (there wasn't an issue). And to top it off, they called me today to let me know that $300 tax credit was extended for the 2012 tax year. I did not know know this and did not expect them to take the time to call their customers to inform them. I thought it shows how much they value their customers. So, I thought I should take the time to let others know about them and recommend them to you guys.
     
  2. Birdie Golf

    Birdie Golf
    Guest 2.
    NULL
    

    I also bought my stove there a few years back, had gone to a few places before deciding which shop to go with, and they were to me far ahead of their competition in all aspects.
     
  3. PoolGuyinCT

    PoolGuyinCT
    Feeling the Heat 2.
    NULL
    

    Jan 17, 2012
    364
    87
    Loc:
    Plymouth CT
    I left my dealer bc he is a moron.

    I call afterglow when I need something. The trip is longer for me but they know their stuff, and are pleasant to deal with.
     
  4. aaronnoel

    aaronnoel
    Member 2.
    NULL
    

    Dec 12, 2010
    180
    0
    Loc:
    southernct
    same deal as all the other post. Awesome folks to deal with. I didn't buy my p68 from them (should have) and found them when I was feed up with poor service from my dealer. They have done free warranty work for me on things (new burnpot, auger) after my warranty had lapsed.they didn't have to take me on(I also live some forty min. down the road) but they did. If your looking for a good dealer in CT there it!
     
  5. CtPaul

    CtPaul
    Burning Hunk 2.
    NULL
    

    Sep 16, 2011
    139
    40
    Loc:
    CT
    I agree with everything that's been said already....including bad experience with other dealer. :)
     
  6. mfglickman

    mfglickman
    Minister of Fire 2.
    NULL
    

    Jan 17, 2012
    676
    155
    Loc:
    NW CT
    Be nice to know what part of CT all of you "CT" ers are in. :D
     
  7. CtPaul

    CtPaul
    Burning Hunk 2.
    NULL
    

    Sep 16, 2011
    139
    40
    Loc:
    CT
    Small town just outside of Waterbury
     
  8. Birdie Golf

    Birdie Golf
    Guest 2.
    NULL
    

    im in waterbury....one mile from the famous blackies hot dogs
     
  9. PoolGuyinCT

    PoolGuyinCT
    Feeling the Heat 2.
    NULL
    

    Jan 17, 2012
    364
    87
    Loc:
    Plymouth CT
    Plymouth aka terryville,


    Southington native
     
  10. CTguy9230

    CTguy9230
    Feeling the Heat 2.
    NULL
    

    Nov 22, 2011
    315
    65
    Loc:
    Northwest CT
    seems like alot of us "hearth" folks from the same area.....Torrington area here
     
  11. DonD

    DonD
    Member 2.
    NULL
    

    Dec 22, 2010
    180
    7
    Loc:
    Wallingford, CT
    Same here - bought my Quadrafire from them and have nothing but the best to say about them. They are 1 town away from me so it was an easy first choice and I never had reason to go elsewhere. I self-installed and they reviewed and commented on my install plans and were very flexable about exchanging vent parts when my plans changed. I would go back.
     
  12. Mike D

    Mike D
    Feeling the Heat 2.
    NULL
    

    Nov 7, 2008
    278
    73
    Loc:
    North Haven, CT
    Interesting comments... I stopped in there when shopping around for my stove (new, 1st timer) in the summer of 2008 and explained my house layout and size and one of the guys there told me a pellet stove wouldn't work for me. I'm glad I didn't listen and went elsewhere because except for my hot water heater I haven't needed my oil furnace. Now I can't speak to their service since I didn't buy from them and they don't sell/service my Lopi. The dealer I did go with did well with the sale and installation, but not so good on the follow up and the brand of pellets they stock haven't been that good. They also have been a bit more expensive on replacement parts (ignitor, fuses) than others. I'm glad you are having a good experience with them.
     
  13. PoolGuyinCT

    PoolGuyinCT
    Feeling the Heat 2.
    NULL
    

    Jan 17, 2012
    364
    87
    Loc:
    Plymouth CT
    Better than what my authorized quad dealer installer did, undersized stove no house visit, no permit, subbed to a Johnny hammer. Worst of all insisted on the minimum stove size for square footage, no I see it was a tactic to keep price down thinking I'd walk on sale, foolish common sales mistake.. Now I walked on any sale of his for the rest of my life..

    I'm planning on swinging by afterglow with glass door to have the, change gasket. I don't mind the mechanical repairs etc but I hate door gasket swaps.


    Ray
     
  14. jtakeman

    jtakeman
    Minister of Fire 2.
    NULL
    

    Dec 30, 2008
    13,496
    1,573
    Loc:
    Northwestern CT.
    Add me to the list, I'm just a lil farther north. Boring little town of Winsted. Lake dweller ta boot.
     
  15. PoolGuyinCT

    PoolGuyinCT
    Feeling the Heat 2.
    NULL
    

    Jan 17, 2012
    364
    87
    Loc:
    Plymouth CT
    Caught me sleeping on that oakie score

    Nice haul,
     
  16. CT Pellet

    CT Pellet
    Minister of Fire 2.
    NULL
    

    Dec 1, 2012
    667
    501
    Loc:
    Torrington, CT
    Hell,.......Even Ida bought em at that price!
     
  17. CtPaul

    CtPaul
    Burning Hunk 2.
    NULL
    

    Sep 16, 2011
    139
    40
    Loc:
    CT
    Oops I meant to type" Middlebury, small town outside of Waterbury" ;)
     
  18. whlago

    whlago
    Feeling the Heat 2.
    NULL
    

    Nov 30, 2011
    294
    50
    Loc:
    NW Connecticut
    Haha! If Winsted is boring what does that make my town Barkhamsted and my lake? ;hm
     
  19. jtakeman

    jtakeman
    Minister of Fire 2.
    NULL
    

    Dec 30, 2008
    13,496
    1,573
    Loc:
    Northwestern CT.
    Scenic/rustic?

    Lake McDonough?
     
  20. CT Pellet

    CT Pellet
    Minister of Fire 2.
    NULL
    

    Dec 1, 2012
    667
    501
    Loc:
    Torrington, CT
    Wanna talk boring? Ha...I live west of you both in Goshen! Population 2500 or so, and half of them only live there in the summer! Wanna talk boring?....We don't even have a traffic light! Our town is so boring, on a rainy night I will take the family "into town" to go to Wal Mart just to watch the roof leak!!!
     
  21. Gary Gileau

    Gary Gileau
    Member 2.
    NULL
    

    Oct 15, 2012
    161
    28
    Loc:
    Griswold CT

    I envy you!!! I live 15 minutes from either of the two casinos. I would love to have it like it used to be. Construction was great for a few years, building the casinos and all the home building for the many thousands that that came here to work. Now they wither on the vine as does our property values. Now we are stuck with a bunch of minimum wage people that are unemployed or on assistance. I wish I was bored like you guys!!
     
  22. Mike D

    Mike D
    Feeling the Heat 2.
    NULL
    

    Nov 7, 2008
    278
    73
    Loc:
    North Haven, CT
    Yes, life was a bit slower and quieter here in CT up until about 20 years ago. I too wish for a more boring life. It's nice to be near New Haven, but it's getting to be where I'm too close to New Haven now...
     
    Mr. Spock likes this.
  23. whlago

    whlago
    Feeling the Heat 2.
    NULL
    

    Nov 30, 2011
    294
    50
    Loc:
    NW Connecticut
    West Hill
     
  24. whlago

    whlago
    Feeling the Heat 2.
    NULL
    

    Nov 30, 2011
    294
    50
    Loc:
    NW Connecticut
    Wow that didn't take long did it?
     

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