We burned Hamer's Hot Ones the first year we had our stove, 4 seasons ago. Our dealer didn't offer delivery, though, so we switched to Wood Pellets dot com hardwood for 2nd season and their Pacific blend softwood for 3rd. Great service from them, but pellets just weren't as good as Hamer's, IMO. Finally found a local dealer who will sell Hamer's and deliver, and switched back to them two days ago in the Mt Vernon AE. Oh, what a nice thing to be back... Much cleaner, bright fire, and considerably less ash now. I'm convinced - quality is worth it when it comes to pellets! Now just hoping I ordered enough for the season, as I added a 2nd stove for my office that's used less but seems to burn less efficiently (old Whitfield Quest insert with no ignitor or stat).