I have a 1 week old mt vernon ae insert that stopped working tonight. It was working fine but since I woke up on the couch the thermostat has had nothing on the display -- totally blank like its unplugged. I looked into the left side of the insert and something in there is making a rapid clicking sound that only goes away if I unplug the stove. The unit is totally inoperable. Help!
Almost New Mt Vernon - No thermostat display and clicking sound from left side of insert
- Thread starter RichterVA
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John97
Feeling the Heat
I'd check the thermostat wiring to make sure it didn't become detached or loose.
Beyond that, I'd be on the phone with the dealer.
Beyond that, I'd be on the phone with the dealer.
Sounds like the POWER SUPPLY is bad. I have seen this before but it's not common. Your dealer should have one in stock.
Waiting for my dealer to respond. Will let you know what comes of it. Thanks for the ideas and I'll have a look at the wiring.
kinsmanstoves
Minister of Fire
The area around the insert and the insert itself is totally dry. If you're referring to the pellets, they are Turmans and have been sitting in my dry garage since delivery.
You guys nailed it. It was a bad power supply. Dealer diagnosed it over the phone and came out and swapped it same day. Back running again. Thanks!
John97
Feeling the Heat
Glad you are back in business.
Quick question: do you have your stove running on a good quality surge protector or UPS?
Quick question: do you have your stove running on a good quality surge protector or UPS?
jtakeman
Minister of Fire
Mt Vernon Heat said:
Welcome Mt Vernon Heat, Thanks for pitching in on the diagnostics! Looks like you nailed it. ;-)
j-takeman said:
With his 1st and only post... Knocked it out of the park. But where did he go??
Seems like a guy to have around.
jtakeman
Minister of Fire
DexterDay said:
Sure hope he sticks around! ;-)
oldmountvernon said:
Mt. who??? hehe just kiddin! :cheese:
Thanks for the good words guys! Been reading for some time but very busy with the shop. I'll try to get on more often. More of a phone guy. (OLD SCHOOL) Glad I could help.
Mt Vernon Heat said:
Make sure you stick around, we don't all have an indestructible sherwood. :lol:
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