Got a customer that just called in asking if we work on them. Hers is not feeding pellets anymore. Says she has the owners manual in front of her and it says "Hayward 99 Pellet Stove" I found a broken link on the internet that may have referenced an Earth Stove MP-40. Anyone? Hayward is a company that makes heat pumps and pool heaters so it's not that far of a fetch that maybe they private labeled something else. Any help appreciated.