Appalachian Stove, Ashville, N.C.

Ralphie Boy Posted By Ralphie Boy, Dec 4, 2012 at 4:33 PM

  1. Ralphie Boy

    Ralphie Boy
    Minister of Fire 2.
    NULL
    

    Feb 12, 2012
    1,165
    572
    Loc:
    Rabbit Hash, Kentucky
    Anyone know about their products. Fireplace inserts are what I'm looking for.

    THANKS!!==c
     
  2. pen

    pen
    There are some who call me...mod. 2.
    NULL
    
    Staff Member

    Aug 2, 2007
    7,730
    1,524
    Loc:
    N.E. Penna
    What about them do you want to know?

    pen
     
  3. coltfever

    coltfever
    Member 2.
    NULL
    

    Jan 4, 2011
    132
    22
    Loc:
    Middle Tennessee
    I have the Appalachian 52 Bay insert. This will be my first winter using it. There are only about 2 or 3 people on this forum that are using them. I like mine.
    It took me alittle while to get use to how to operate it correct way. Many thanks to the people on this forum. Last year I was using a pre EPA stove and it was hard to break away from my old burning habits. Not sure what you would like to know about the stove but maybe I can answer some of your questions.
     
  4. Ralphie Boy

    Ralphie Boy
    Minister of Fire 2.
    NULL
    

    Feb 12, 2012
    1,165
    572
    Loc:
    Rabbit Hash, Kentucky
    Why I should or should not choose them over Buck, or any other brand; quality of construction, operational reliability and folks overall satisfaction with the product. They look nice but looks ain't everything.
     
  5. MarkinNC

    MarkinNC
    Minister of Fire 2.
    NULL
    

    Oct 3, 2010
    529
    28
    Loc:
    Leicester, NC
    I lives a few miles from the plant and I have been there. It is not a very well run operation IMO. I have a set of gas logs that they have serviced in their "lab." When I was shopping I refused to even consider that brand.
     
  6. Ralphie Boy

    Ralphie Boy
    Minister of Fire 2.
    NULL
    

    Feb 12, 2012
    1,165
    572
    Loc:
    Rabbit Hash, Kentucky
    I got that feeling, not a 'class act', from their website which is why I ask about them on this forum. I figured some of you fine folks would have the lowdown on them.;)
     
  7. Ablaze Tech

    Ablaze Tech
    New Member 2.
    NULL
    

    Nov 24, 2012
    21
    5
    Loc:
    Neenah, WI
    I grew up with a geminXLBW and the stove was great in fact it is still in use and it is 21 years old. I have also installed close to 50 inserts from them. They are nice stoves if you know how to run it correctly. However it is difficult dealing with the company and getting parts in a timely fashion. Also the quality control lately hasn't been all that great. The other thing is I seem to always be replacing cats, secondarys, and blowers frequently on the units. This however is due normally to homeowners overfiring their units. Also if you are interested in the 52 the bay windows get black pretty quick with creosote and you will be cleaning them frequently. When I would clean my chimney each year I would get only 1 cup of creosote. That was pretty awesome. You also burn a lot less wood compared to a non cat unit. I hope this helps.
     
  8. ddddddden

    ddddddden
    Minister of Fire 2.
    NULL
    

    Oct 20, 2009
    1,335
    162
    Loc:
    Central Va
    FWIW, I've read the same thing about the bay windows on the Buck. Probably true for most bay window designs. . .side windows are not covered by the air wash that keeps the front glass clean.
     
  9. jwoair23

    jwoair23
    Burning Hunk 2.
    NULL
    

    Oct 2, 2011
    234
    168
    Loc:
    Pittsburgh, PA
    I have an Appalachian. Over the last few years I have called them about 5 times for different things, they never answered the phone, and never returned my call. Their customer service is basically non existent.

    I would look elsewhere personally!
     
  10. mellow

    mellow
    Resident Stove Connoisseur 2.
    NULL
    

    Jan 19, 2008
    4,449
    595
    Loc:
    Salisbury, MD
    Customer service is the pitts, the girl that answers the phone can be right down rude.

    I got my 52 bay this past spring and once I got the kinks out of it, it has been running fine. I would say a Buck stove will have better customer support, but the stoves are pretty close in terms of manufacturing and use. If you like to read I have a link to my review of the Bay 52 in my signature.

    Servicesales.com on the other hand had great customer service and helped me get the needed parts, I bought the stove because it was a deal and at the time no one else had one on here.
     

Share This Page