Avalon Astoria hopper fire

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Fsappo

Minister of Fire
Apr 9, 2008
4,331
Central NY
I just had a customer call me about a hopper fire in their 8 month old Astoria. Not sure why she didn't call the farm supply place she says she bought it from, or the subcontractor who put it in. I have never sold or installed Avalon/Lopi products. I tried using the search feature but didn't get anything specific to that stove.

She claims its a straight thru the wall installation. Im going to get the owners manual online now and see if that type of installation is ok.


I was wondering if anyone else has had the same issue with the same stove, and if so, what the details of the event were.
 
Looks like how she is describing the installation is ok. So what else? Of course, they just cleaned it out and have been using the stove since the incident
 
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