Big E not working right!

[wyoderby]

My Big E pellet stove is 2 years old and when I turn it above 2 it shutsdown and flashes a 2 at me. I have done pretty much everything that the manual says to do. Its seems to me that it is overheating but not flashing a over temp code. I used my temp gun on it and it is well over 550 degrees just on setting 3. Any suggestion would be appriciated.

 

[abbdog]

Thats really hot.Did you unplug/replug it in and check that the motors are running.

 

[wyoderby]

yeah I have unplugged and all motors are running tried changing and running off thermostat nothing works

 

[kinsmanstoves]

Clean your chimney or the little hole on the upper left rear firewall. Do not blow into the hole or use a shop vac on it.

Eric

 

[wyoderby]

Yeah I cleaned and checked both of those.

 

[kinsmanstoves]

Tell me what your exhaust consists of and the diameter.

Eric

 

[wyoderby]

The exhaust runs straight out the wall with 4 inch pipe then the little cover on the end.

 

[kinsmanstoves]

Hmmmm.

Any funny sounds being made by the unit and how long does it take to shut off?

Eric

 

[wyoderby]

No there is no funny sounds. It can take either from a hour to 6 hrs but usually in a hour.

 

[wyoderby]

the combustion motor just shuts off then it goes into cool down and shuts off but if I let it set for 5 min to cool down I can hold on put down and do a warm start up and it works

 

[kinsmanstoves]

Take the rear panel off and see it that helps. On the right side is the combustion BLOWER. losen the screws and twist the motor to remove it. Check the fan fins.

Eric

 

[wyoderby]

ok I will try it thx

 

[kinsmanstoves]

Removing the rear panel might also help removing some of the heat. I do not think I was clear in that.

Eric

 

[wyoderby]

Yeah I tried that still same thing.