Having some trouble with my free standing princess.. I have had this stove less than a year, installed it in February of 2010.. Stove worked flawlessly throwout the rest of the 2009-2010 winter and seemed to work well during the early part of this season. All of the sudden it seemed as though my cat started getting sluggish and wood consumption was up. I figured I had gunked the cat up burning so low, so I burned with the stove on high for about 5 hours.. I had my basement nearly 100 degrees that night at 10pm, loaded the stove and turned it down to about 1.25 the next morning I awoke to a cold house and a full load of wood just simmering along. I thought I had turned it down TOO much so that day I ran it on 1.5 and burned 2 full loads in about 8 hours. I called BK and after some discussion was told to remove the cover off the thermostat and observe it. I observed there was NO movement (other than if I moved the knob) no matter what the stove top temp was (I started a chart with an infared thermometer but after no change from 300 to 550 stove top I kinda figured a chart was pointless).. Well, called BK back and was told that the thermostat had a possibility of being hung up from some excessive silicone used in manufacturing, I was told to cool the stove, pull the thermostat and vcall them back for test procedures. I did these things and found some silicone exactly where they expected to find some, put the stove back together and ran that weekend with no change in behavior. Called BK on monday and was told that the thermo must have gone bad from running under load and they would replace it. I received the new part today and after installing it I STILL do not get and movement from the damper no matter the stove temp. I did check the coil in both thermostat units with a bic lighter (as BK said they tested them) and the damper WILL MOVE in both when off the stove. Once installed it seems like they never get hot/cold enough to make any change to the damper plate. Does anyone have any ideas? I am at my ends with this, I bought this stove from a dealer in Wisconsin (there are no dealers in the state of Alabama, or within 200 miles for that matter) that was recommended by a friend on here. Does anyone know if there is some sort of passage that the heat travels through in order to heat up the back of the stove where the thermostat reads? Maybe if so it could be blocked some how? Any other ideas? I am flying through wood early in the night and then out by 2am and burning NG to heat. I was doing this good with my Buck 21!! Its just weird that it worked so very well last year and then this year its just not working AT ALL.
Thanks in advance for any help!
Jason
Thanks in advance for any help!
Jason