FIREFIGHTER29 said:
cmonSTART said:
tractorboy924 said:
tech say yep......87 and she runs great....I said oh......just had to tweak the main jet maybe a little...Tech...Yeah..thats all BAMN GOTCHA- SO YOU DID adjust the carb I said.......Tech say...well..just a little but that was not your problem..it was the gas........
YEAH RIGHT YA FRY CAKE
!! basically they adjusted the carb and redid the gas
So....still debating try to return it as I dont think I want to deal with them....and why should I ask another dealer to service something they didnt get the sale for! thats not right in my opinion.........
What do you guys think?? just get my saw or keep going being as a$$hol* ???
Honestly, I don't know what to think. I work for a large Husky dealer as a mechanic, but I can only give you my personal opinion on this. No single thing there as I read it is a smoking gun either way. Small H tweaks are pretty common and bad gas is really common. The dealer shouldn't have given it to you dry. Period. Who knows. One thing for sure though, if a saw doesn't run out of the box, a tweak isn't going to fix it.
Bought my Stihl 361 a few weeks back brand new. Didnt know what to expect from a dealer as I never bought a new saw before. Went into the whole thing blind until I got to read this thread after the purchase. They actually called me into the back of the store where they work on saws, past all the employees only signs to watch them pull my new saw out of the box and put the bar, chain and gas and oil in it. The whole time the tech was showing me and explaining things to me about my new saw. Then he fired it up and I got to listen to her run. THEN, the tech says "ok come with me we need to try it out". And at this point I am thinking, ah ok this guy is about to have some fun on my time with my new saw??? So we go out back of the store and he hands me the running saw and stands there and looks at me and says..."well try it out".
I also bought a Stihl MS361 BRAND NEW last April, off someone on eBay, to save $50. off retail price. When it arrived, I assembled the bar and chain, gassed and oiled it up, and tried to start it, ALL as per the instructions, it flooded. I took the spark plug out, held the engine upside down and gave it a few pulls on the cord to flush all the gas out of the cylinder, dried the plug, then put it back together. Tried to start it again, but it wouldn't start for nothin'. After what seemed like the 100th time I finally took it to the local dealer. After the required amount of groveling and kissing of feet :down: I told them I learned a valuable lesson on why it pays to spend a little more and buy from the local dealer, and how I wished I could "undo" this purchase and buy from them, he took the saw and we went into the shop where the dealer started it,(he had no problem at all), let it warm up for a minute and then adjusted the carb for me. I took it home and since it was now warm it started up great and I cut some wood. Next morning when I tried to use it again it wouldn't start. I took it apart, cleared the cylinder and plug, threw the appropriate amount of salt over my shoulder, rubbed my rabbit's foot the required amount of times :-S and tried to start it. NOTHING, not even a fart. I took it back to the dealer again, apologized for not buying it there again, and told them I was ready to bite the bullet and prepared to pay to have it serviced, A saw's no good to me if it won't start. We went into the shop again, and he showed me step by step how to start it. When cold, set it on full choke and pull the cord until it "farts". Then back off the choke to 1/2 choke and pull until it starts. It started right up. It starts up every time this way. I think these small 2 stroke engine's have a certain "combination" of steps that must be followed precisely, especially when brand new, or they won't start. Until you figure out what that is for any particular engine you own, you can have problems starting it. I don't think octane of fuel, or EXACT ratio of fuel to oil,(though that is important for lubrication purposes),
matters that much as far as starting it goes. I SWORE that something was wrong with my engine too, but it was just a matter of figuring out what the exact starting sequence was. I since went back and bought a Stihl MS170 limbing saw from my local dealer.
I don't think having to wait up to a week to get a saw back is too much. Unfortunately there ARE people ahead of us when we bring things in to get fixed. Yes, we'd love for it to be fixed RIGHT NOW, and to be bumped up in line ahead of "Joe Tree-Service" and everyone else, but it very rarely EVER works like that. Heck, we wouldn't like it if someone was bumped up ahead of us now, would we? ;-) It's also nice if they have a loaner we can borrow, but that's not always possible.
Snyde
