Can anyone recommend a pellet stove service technician in southern Connecticut?

Post in 'The Pellet Mill - Pellet and Multifuel Stoves' started by latichever, Nov 7, 2010.

Thread Status:
Not open for further replies.
  1. latichever

    latichever
    Expand Collapse
    Member

    Joined:
    Apr 14, 2006
    Messages:
    89
    Likes Received:
    8
    They will remain nameless but I'm very unhappy with the dealer who sold and installed my stove.

    I called them for service. After waiting a month, they sent a tech who didn't even know how to turn on my stove. My stove is still not working, and they are being unresponsive about following up.

    I have a Breckwell stove and was wondering if anyone can recommend someone who will provide service in the New Haven area.
     

    Helpful Sponsor Ads!





  2. pjmcs10

    pjmcs10
    Expand Collapse
    New Member

    Joined:
    Oct 28, 2010
    Messages:
    13
    Likes Received:
    0
    Loc:
    Cromwell, CT
    I recently had Fireside Supply of hebron, CT install my stove in the middletown area. They were very professional. You can give them a call and see if they would be able to help you.
     
    Collapse Signature Expand Signature
  3. UncleAnthony

    UncleAnthony
    Expand Collapse
    Member

    Joined:
    Jan 19, 2009
    Messages:
    233
    Likes Received:
    0
    Loc:
    Southern Maine
    latichever,
    I could have written same post ! (just change stove mfg ) .
    Good place I found for service is local free newspaper service listings. Try there.
    Also, you definitely want to repost on this site stating your model and exact problem. I have found the technical expertise on this site astounding !
     
    Collapse Signature Expand Signature
  4. richkorn

    richkorn
    Expand Collapse
    Minister of Fire

    Joined:
    Jul 28, 2008
    Messages:
    632
    Likes Received:
    33
    Loc:
    SE CT
    you might try getting your hands on the service manual first and see if you can pin point the problem yourself - It will save money for sure.

    Dave Gault sent me the one for my Lopi, maybe someone on here has one for the Breckwell. Do a post with that in the Heading.
     
    Collapse Signature Expand Signature
  5. smwilliamson

    smwilliamson
    Expand Collapse
    Minister of Fire

    Joined:
    Dec 28, 2009
    Messages:
    4,411
    Likes Received:
    747
    Loc:
    Southcoast, MA
    There is me (see sig below) and Glenn from Preferred Pellet Services 203-577-2409


    ahhh. ahah. You already called me today, sorry, great speaking with you. I hope you get it sorted out.
     
    Collapse Signature Expand Signature
  6. DAKSY

    DAKSY
    Expand Collapse
    Patriot Guard Rider Moderator
    Staff Member

    Joined:
    Dec 2, 2008
    Messages:
    6,248
    Likes Received:
    1,121
    Loc:
    Averill Park, NY, on Burden Lake II...
    Collapse Signature Expand Signature
  7. smwilliamson

    smwilliamson
    Expand Collapse
    Minister of Fire

    Joined:
    Dec 28, 2009
    Messages:
    4,411
    Likes Received:
    747
    Loc:
    Southcoast, MA
    Also a great resource. I wonder how many are independent though? I know lots of NFI guys but they work for other shops and are tied to specific brands and/or work for a shop. There aren't a lot of shops willing to work on any brand.
     
    Collapse Signature Expand Signature
  8. geek

    geek
    Expand Collapse
    Minister of Fire

    Joined:
    Feb 28, 2008
    Messages:
    1,470
    Likes Received:
    10
    Loc:
    Central CT
    whomever you get try to be away from "that" guy in Naugatuck......what a ..... :mad:

    I don't want to mention names.....do you want to "feel the heat" ?

    ..
     
    Collapse Signature Expand Signature
  9. kilbury

    kilbury
    Expand Collapse
    Balls of fire

    Joined:
    Apr 26, 2007
    Messages:
    251
    Likes Received:
    4
    Loc:
    Southern Tier, New York
    If it was a little closer to bike week in Laconia I would swing your way. lol
     
    Collapse Signature Expand Signature
Thread Status:
Not open for further replies.

Share This Page

Entire Site copyright © 1995-2016 - email to webinfo@hearth.com
Hearth.com and HearthNet are property and trademarks of Hearth.com LLC Advertising Information