I just had a jotel c450 wood insert placed in my house, it was a direct line instal to an exterior wall chimney which is about 24'. I've burned this for over a week and I cannot for the life of me get this to burn hot, I had to place the thermometor near the glass and it only registers in the high 200. When I open the door to reload I get a bellow of smoke that dissipitates in seconds but still enough to have the house smell like smoke. Overall, I cannot get the house thermometor to even move up a degree. The bottom floor of the house is 1400 SQF. Any suggestions will help