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  1. Bioburner Minister of Fire

    joined: Aug 4, 2012
    840 posts
    West central Mn
    I have bought used and nearest dealer is 150+miles. To busy to turn on a switch? Harman should be monitoring site for bum dealers. Its thier reputation as well.
    #26

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    P38X2 likes this.
  2. Harvey Schneider Feeling the Heat

    joined: Oct 9, 2012
    467 posts
    Southbury, CT
    Rocket fuel isn't a good choice. It burns smokey unless you have a liquid oxygen feed. Oops, did I say that out loud?
  3. Bioburner Minister of Fire

    joined: Aug 4, 2012
    840 posts
    West central Mn
    You have to use mixes with hexamine, trioxane etc. Don't want the pellet pigs following the smoke back to your stash.
    heat seeker likes this.
  4. RDFinKansas New Member

    joined: Oct 19, 2012
    10 posts

    I hesitate to use the word 'idiot' but I am willing to say that this salesman is not acting in his own self interest.

    On our first visit with him, I stated that, "There is nothing about our current fireplace that I like. I don't like how it works, I don't like how it looks, I don't like the masonry around it, I don't like the mantel above it, and I don't like the hearth in front of it. I want to do a complete demolition of the fireplace, hearth, and mantel. The only component I would consider keeping would be the flu."

    Any sales person should immediately see a potential boat payment and go with the flow. This guy ignored virtually everything I said and steered us to some sort of high tech gas logs that he claimed would be 25% efficient. Granted, a positive 25% is a whale of a lot better than whatever the negative efficiency we get now, but the logs didn't solve any of the other problems I listed. When I pushed back, he got a little arrogant and said, "Well, we are happy to take your money if you want something more expensive but really, I think these logs are your best option."


    To answer your question, there is exactly one Harmon dealer in the KC area. The others in Missouri are a hundred miles away. There is also exactly one Quadra-Fire dealer. The Harmon dealer is also a BBQ place. They sell grills, sauce and other BBQ stuff. The Quadra-Fire dealer sells siding, windows, countertops.

    I realize that these folks just sell stuff and the proof of the pudding is in installation and service. I will be contacting Harmon to see who would perform those functions around here.
  5. Shaw520 Feeling the Heat

    joined: Oct 15, 2012
    397 posts
    Modena
    Starter Squares from Rutland,... break off a square (they're bout the size of a half dollar),.. light it,.. throw it in the burn pot,... turn stove on,... walk away.

    Attached Files:

  6. P38X2 Minister of Fire

    joined: Mar 11, 2012
    784 posts
    Jaffrey, NH
    Are there any other dealers of different brands in your area? Perhaps that is an option?

    Might be worth a shot asking the dealer in MO if they'll offer a better deal in order to offset furl costs?....assuming you have a vehicle to pick up the stove. Explain your situation to them.

    As far as installation goes, I'd assume you could contact another fireplace dealer and they could get it hooked up for you.

    Just some options.
  7. RDFinKansas New Member

    joined: Oct 19, 2012
    10 posts
    Thanks to all that responded. I found a Harman (note the spelling :)) dealer in Missouri that is much more to my liking. The start of the conversation was interesting:

    Me: I'm interesting in Harman Stoves .....
    Him: Where do you live?
    Me: Southern Overland Park, KS
    Him: You know that there is a large dealer just a few miles from you (he gets points for honesty).
    Me: Yes I do.... And yet, I am talking to you....
    Him: (long pause) Oh (he says, knowingly)

    I got great answers from him. I think he will be my dealer in spite of the distance. He told me about some of the attributes of the Harman that I didn't know:
    1. When you install the thing, you install a box and the whole unit slide into it.
    2. You can get service rails so that you can slide the whole insert out of the box and gain access to everything.

    I'm a pretty handy guy and he claims that he can talk me through most repairs. He also claims that Harmans don't need many repairs.
  8. P38X2 Minister of Fire

    joined: Mar 11, 2012
    784 posts
    Jaffrey, NH
    Nice :) Glad you took the time to check it out and look forward to the install pix.

    The Harman gurus on the forum are likely all you'll need for maintenance assistance ;)
  9. Bioburner Minister of Fire

    joined: Aug 4, 2012
    840 posts
    West central Mn
    Good luck. I hate unknowing and uncaring sales personel. Now I have to see if anybody knows about startup pumps.
  10. ducker Feeling the Heat

    joined: Apr 22, 2008
    371 posts
    Leominster, MA
    used a torch for like 3 years... I haven't had to buy a new propane tank yet... feel like the best value for me. No silly mixing. put the torch on a pile of pellets in the hopper, apply torch, wait 2-3 minutes.. done.
  11. wayoutthere007 Member

    joined: Jul 25, 2008
    28 posts
    Southern Maine
    x2
  12. m159267 Member

    joined: Mar 12, 2009
    94 posts
    East-Central MO
    x2.5... I nuke the pellets in the burn pot - hopper might get a little smokey... :)
    SteveB and SmokeyTheBear like this.

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