Last winter, being our first with the Fireview, was a learning experience for us. It took some time to get used to the idea that there should not be raging flames in the stove. This learning took its toll on the cat combuster. I had it out for cleaning over the weekend and looked pretty beat up. Dusting it actually caused it to crumble. I put it back in and reloaded. Since then, the cat is clearly not working. Heat is way down, burn times are shorter, there is smoke coming out of the chimney, and the fire just doesn't look right. I called Woodstock on Monday and one of the new stainless steel ones is on the way. It is amazing how much of a difference the cat makes in the performance of the stove. Dead cat pictures are attached. I knew that it was pretty beat up going into this season, but figured I'd see what happened. I had a feeling that it was in bad shape because it was taking longer and longer to light off. As it got worse and worse we probably accelerated the degradation by using more and more heat to get it to light off. Thankfully the combuster is covered by a warranty so our learning experience only cost us $13 shipping.
While I was on the phone with Woodstock I asked if they were going to offer any kind of trade in/upgrade deal with the new stove. Unfortunately, the answer was no. Maybe we will have a 2 stove house soon.
While I was on the phone with Woodstock I asked if they were going to offer any kind of trade in/upgrade deal with the new stove. Unfortunately, the answer was no. Maybe we will have a 2 stove house soon.