I installed a new Ecoteck Elena in late 2009. Stove has been flawless up until two days ago when I was awoken by "Pellets Finished" alarm, which was odd since the hopper was full. It turns out, the auger sounds like it is having trouble turning/labored. It essentially tries to turn for about a second, then stops. There is an error code for "Auger Blocked", but the fore-mentioned code was displaying instead. I inspected the auger up through the drop tube, cleared out any visible pellets I thought were jammed without avail. This evening I'm going to open up the unit. Questions: Has anybody had any issues with their auger and/or replaced one? Does anyone have the model # of the auger? Any information would be greatly appreciated.