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Empire Comfort Systems

Post in 'It's a Gas!' started by molski, Oct 24, 2011.

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  1. molski

    molski New Member

    Joined:
    Oct 23, 2011
    Messages:
    1
    Loc:
    WI
    Is anyone familiar with the Innsbrook Traditional insert by Empire? I can't find much info online and not sure how reputable they are. I had a quote from a dealer that was a lot cheaper than what I have been looking at but he was saying they are great units they are just not that fancy. Thanks!

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  2. central_scrutinizer

    central_scrutinizer Member

    Joined:
    Nov 12, 2008
    Messages:
    86
    Loc:
    Greenwood, South Carolina
    I sold one to a customer and they brought it back to me. The panel kit didn't line up correctly and the blower had a rattle they couldn't get rid of.
  3. Heatsource

    Heatsource Minister of Fire

    Joined:
    Dec 19, 2011
    Messages:
    786
    Loc:
    Northern CA
    Minimal experience with these models, but empire has been a good company for years

    this season I've sold 3 of the dv33 models, seem like nice units, especially for the price.

    no call backs yet, but they haven't been in service for long
  4. fueldude

    fueldude Member

    Joined:
    Jul 21, 2008
    Messages:
    33
    Loc:
    US
    They are a good units and a great value. I have sold quite a few and the only issue is the blower noise (which they have addressed and fixed).

    Log set is nothing fancy and options are few, but it is a solid unit that will heat. Bumper to bumper 3 year warranty and US made.

    I personally have one in my house and wouldn't trade it for anything, not Enviro or Kozy.
  5. ernie

    ernie Member

    Joined:
    Nov 21, 2005
    Messages:
    68
    Loc:
    Missouri
    Great company.
    Ernie
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