enviro omega problems

I just had an enviro omega stove installed. The stove makes a very, very loud jackhammer like noise. The installer came back and went at that 'rotating cleaning bar' with a mini-grinder saying that was the problem, but a day later and the noise is back. Has anyone else seen this or have any suggestions?

Mine was a little noisy the fist few weeks but the noise has subsided
I only hear the chain for the Agitator now once in a wile
The omega has I think a 2 RPM auger for the feed and a 3 for the agitator
the higher the RPM the more noise it will make
Just ask a Older breckwell owner with a 4 RPM auger motor.

will do - thanks for the tip

mine has been pretty quite. acouple noises here and there. I did notice after a week it seems to work itself out. I find that my humidifier is louder than the stove lol.

Jinxed myself... lol.. is yours still doing it. I get that loud scrapping noise too. Im going the stove a good cleaning tomorrow.

I played with my burn pot a little tonight
If you dont have the Liner and the burn pot holder lined up just right the agitaor will rub a little on the liner

ill do that today, Mine stopped when i put mine on 3 manual because it got atlittle cold.