just about have had it with so called dealers/service, that refuse to call back. the dealer that i baught the stove didnt even want to here from me, found a dealer 30 miles away that seams to be run out of their house, just answers the phone "hello". I had to ask if this was the stove place. still waiting for them to call me back to see if they located my part. called them at 9:30 am 6 1/2 hrs later called them back and they are not home. may be i should start stocking st.croix parts for other people? at lease I would get back to them and make some money. well think I am going to send a e-mail to the company to let them now about the poor service.
