GTI 5000GDV PARTS?

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Sungaia

New Member
Dec 18, 2013
5
oregon
I have a GTI 5000GDV gas insert.
It won't turn on even though the pilot is lit.
I'm guessing I need to replace the thermocouple?
Does anybody know where I can get part for this unit?
Thanks,
Steve
 
if the pilot is lit is the control knob on the valve turned to the ON position?
 
is the letters HIS in the model # for the fireplace the gti is basically a renamed heatn glo unit
 
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Here are a few pics of the thermocouple. I went to Ace and they're generic devices are different than what I have in my insert.
IMG_1956.jpg IMG_1960.JPG IMG_1961.JPG
 

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you need a thermopile thats the probe sticking up next to the pilot .Try this first down on the gas valve you have 3 terminal screws with the pilot lit and the valve turned to the ON position take a piece of wire a paper clip anything metal will work and touch the top and bottom screws at he same time you will not get shocked or anything
 
if the pilot is lit is the control knob on the valve turned to the ON position?

Problem solved. It was the control knob. Thanks xtrordinair! I'm used to a different type of knob ;-). I couldn't get the knob to turn, but the pilot stayed on. I assumed the valve was open. It seems the thing needed to warm up a bit before the knob would actually turn.
 
sometimes its the simple things! some customers act like i'm being insulting when i ask if the gas is on or if the cord is plugged in. LOL
nice job xtrordinair
 
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