Hampton GCI 60 code 4

[Gabor129]

Hello all!

I have a problem with resetting a code 4 on my Hampton CGI 60. Hit the reset button and the light still flashing! I read that it is an overheating code, but the stove was off for days now! Anyone has any ideas?

 

[heat seeker]

Perhaps your overtemp sensor is a manual reset? I mean on the sensor itself, usually a small red button.

 

[Bill L]

On the M55 you have to remove a plug cover on the side wall of the hopper, under the control panel, to get to the high limit reset switch. #4 may also be a hopper lid switch failure, make sure the magnet on the bottom of the hopper lid is still in place (on insert anyways)

 

[Lake Girl]

Let us know if these help you fix the error code or if it is something else...

 

[Gabor129]

I had to get the sales person involved, they replaced faulty hopper switch, faulty heat sensor and a faulty control board!

Must have been built on a Friday afternoon shift LOL!

 

[Lake Girl]

Did you win the jinxed stove lottery? Glad you got it sorted out ... how old is the stove? Did you have surge protection on the stove?

 

[smwilliamson]

Betcha none of that needed to be replaced and they punted. Lid is out of alignment and lid switch is not engauging,lid switch runs through the high limit circuit so leaing the hopper lid open will give you the same fault as over heating, though if it does over heat you need to reset the switch

 

[Gabor129]

Well the stove was installed in February, so everything is under warrantee, and we have no one knowledgable about pellet stoves in the area! So new parts it is. However now that I looked at it the door does slide back and forth a bit!

 

[Lake Girl]

From info on the forum, Regency's are similar to Enviro (may be rebranded Enviros). This manual may help you with future service requirements...
http://enviro.com/custom_content/docs/manuals/C-12145 Instruction PELLET Service Manual.pdf

 

[hwdemers]

Betcha none of that needed to be replaced and they punted. Lid is out of alignment and lid switch is not engauging,lid switch runs through the high limit circuit so leaing the hopper lid open will give you the same fault as over heating, though if it does over heat you need to reset the switch

I think you are correct, the lids are made of cast so they often times do need adjusting for everything to work correctly all of the replaced items very rarely go "bad"

 

[Lake Girl]

No trained service techs from where you bought the stove?